RGB Lasersystems – FAQ

FAQ

Everything you need to know about RGB Lasersystems.

General Information

RGB Lasersystems GmbH is a leading developer and manufacturer of miniaturized laser modules and photonic systems. With over 15 years of experience, we design compact, high-performance laser solutions for industrial, scientific, and OEM applications worldwide.
Our products combine excellent beam quality, wavelength stability, and compact design. Each laser is engineered for reliability and performance, leveraging our extensive experience in photonics and miniaturization.
Yes. In addition to our standard product line, we specialize in custom-designed laser modules tailored to specific applications and technical requirements.
RGB Lasersystems GmbH is based in Germany, serving customers globally through direct sales and authorized distribution partners.
You can reach our technical support team via our contact form or support email. Please include your product serial number and a brief description of the issue for the fastest response.

Products

Lambda Beam offers higher output power and advanced modulation capabilities, making it ideal for industrial integration and scientific research. Lambda Mini is an ultra-compact, USB-powered module designed for mobility and space-saving applications.
Our laser modules are used in spectroscopy, measurement systems, biotechnology, machine vision, Raman spectroscopy, and other photonic applications requiring precision and stability.
Yes. Each laser includes Ltune, our free software for monitoring and controlling essential parameters such as optical power, temperature, and emission status. Ltune also supports firmware updates and device configuration.
Yes. Lasers can be calibrated to a desired output power before shipping. When powered on, the laser will operate at this preset value without requiring the software. If lower output is needed later, it can be adjusted using Ltune.
Yes. The preset output power remains active after a power cycle. Any changes can later be made using the Ltune software.
Absolutely. Our modules can be controlled via a serial interface using almost any programming language. We provide sample code and a detailed communication protocol, so no dedicated SDK is required.

Rentals

Yes, we provide flexible monthly rental options for a variety of laser modules. Rentals are ideal for short-term projects, product evaluations, or research needs.
Rentals are charged per full month. The rental period begins when the laser is delivered and ends once it is returned to RGB Lasersystems. Extensions are possible upon request with at least 48 hours notice.
All shipping costs, including delivery and return, are the responsibility of the customer unless otherwise agreed in writing.
Yes. If you decide to purchase the rented laser, the rental fees already paid will be fully deducted from the final purchase price.
Rental payments are made in advance and in full prior to the start of the rental period.
Yes. You may select and rent accessories alongside your laser module. Additional charges apply depending on the chosen accessories.

Orders & Delivery

Orders can be placed directly with our sales team at sales@rgb-photonics.com or through our online request form. If you are located outside Germany, you may also order via one of our official distributors. Once we receive your inquiry, our team will provide a detailed quotation along with the expected lead time.
Delivery times vary depending on product configuration and customization. Standard models are often available from stock, while customized modules may require additional lead time. Typical delivery for standard orders is around 3 to 4 weeks.
Yes, we ship worldwide. Our logistics partners ensure reliable and safe delivery of sensitive photonic components.
All lasers come with a compatible AC-DC converter for standard 230V AC, 50Hz systems. Specific power supply models are provided with the order.
Yes, discounts can be applied depending on order volume and ongoing offers. For current conditions, please contact our sales team.

Technical Support & Warranty

All RGB Lasersystems products come with a standard warranty covering defects in materials and workmanship. Standard warranty is 1 year, and extended warranty options may be available depending on the application and agreement.
Our support team can assist remotely via email, phone, or scheduled video call. We also provide detailed product manuals, communication protocols, and sample code to help with setup and integration.
Our lasers are designed for long operational lifetimes with proper usage and maintenance. Typical diode lifetime is approximately 10,000 hours under standard operating conditions, although actual lifetime depends on the model and application.
In Raman applications, side-band signals may be influenced by fiber type, fiber length, missing cleanup filters, or the optical setup itself. Our technical team can help you optimize the setup by reviewing the fiber configuration, filter selection, and optical path. Sharing a schematic or photos of the setup helps us provide more accurate recommendations.
For all questions regarding modulation and control of our laser systems, please refer to our dedicated Modulation FAQ (PDF) .

Any other question? Feel free to reach out.